CUSTOMER CARE
We are committed to make your shopping experience as fuss-free and enjoyable as much as possible. The terms and conditions apply to www.evenoddstudio.com and form the terms and conditions on which we supply products and services to you. Please read through the T&Cs prior to using the Site. Your use of the Site indicates that you have acknowledged, understood, and agree to adhere to the T&Cs.
RETURNS
30 DAYS FREE RETURNS IN STORE
No questions asked return policy. Return back to our retail store and exchange for another item you like. Items that are damaged as a result of normal wear and tear will not be considered for returns. All returns must be accompanied with original tags and not worn before. Refunds will be made via store credit.
You may also return back to us via mail and we will contact you by email once we received the return goods. You are responsible for the item until it reaches us and kindly retains all proof of mailing until an acknowledgement has been sent.
Address for returns:
For in-store
Evenodd, NomadX,
Plaza Singapura, Level 3
Singapore 238839
For mail returns
Evenodd
53, Jalan Redop
Singapore 808599
SIZE MEASUREMENTS
All measurements stated in inches.
All sizes are cut and designed for asian body types.
Size 0 equals to small
Size 1 equals to medium
Size 2 equals to large
Size 3 equals to xlarge
FAQ
Your personal data is safe with us!
We may collect, use or disclose personal data that is provided to us to supply the Product to you, process your payment, to send you newsletters if you have registered to our mailing list, and other specified purposes. Evenodd will not sell any our customer's data to any organisation.
Our products
We try to be accurate as possible in our descriptions for products available for purchase through the Site. However, our products may vary slightly from its pictures. The images of the products on our Site are for illustrative purposes only. Colours may appear slightly different in reality due to lighting conditions, or variances in computer screen calibration. We do however strive to ensure that screen colours are true to life, as much as possible. We do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.
Evenodd products are designed and manufactured in Singapore. #proudlySingapore
How do I track my order?
We aim to ensure that our apparel reaches our customers in the shortest time possible. Depending on which mode of delivery you choose, we hope that our domestic customers receive their order within 3-5 days, while our international customers, in about 10-14 days.
For orders within Singapore
(Free shipping within Singapore)
We will provide you with a tracking number the moment the package is sent out.
or
Click & collect at
Evenodd, NomadX
Plaza Singapura, level 3
For international orders
(Flat shipping fee of $15 for any country)
Orders above $180 will get free shipping.
Evenodd ships to the any country via SingPost International Registered Airmail.
Please note that Evenodd does not cover additional costs imposed by federal, regional or state governments in the form of customs and duties. Our delivery couriers will contact you for such matters before you receive your order.